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A question in mind? Maybe the answer's already here.
We are committed to delivering your orders quickly, according to your location:
Local customers served by our trucks : Delivery the next day or within two days after your order.
Customers shipped by carrier : Your order is prepared and shipped the same day or the next day.
Customers in outlying areas on our routes: Delivery happens during the current week or, at the latest, the following week.
Yes, Batteries Dixon provides reliable, fast and professional after-sales service.
You can contact our customer service at (514) 890-1717 for any questions or assistance requests.
We offer a wide range, including:
• Car and truck batteries
• Motorcycle batteries
• Custom battery pack
• Deep-cycle batteries
• Marine starting batteries
• Lithium batteries for solar applications
• Sealed lead-acid batteries
• Rechargeable and primary (non-rechargeable) batteries
• Lithium batteries for hybrid inverters
Yes, we carry accessories such as:
• Hydrometers
• Battery monitors
• Clamp meters
• And much more
Yes. We offer a selection of chargers and inverters for purchase.
Yes, Batteries Dixon offers solutions for commercial applications such as:
• Pallet jacks
• Floor machines
• And other specialized equipment
We offer specialized products such as:
• Lithium batteries designed for hybrid inverters
• Custom‑built battery packs to your specifications
Don’t find the info you need? We’re here to help.
Our customer service team is trained to answer your questions and pinpoint your needs. You can place supply requests using any of the following options:
For deliveries made by our truck fleet, orders placed and confirmed before 4:00 p.m. are delivered the next day in the Greater Montreal area. For emergencies, we’ll always do our best to help, using the options available.
Please note that orders cannot usually be delivered the same day, with some exceptions. In the majority of cases, delivery is made the following day. For deliveries made by a third party (GLS, Purolator, FedEx), shipping is done the same day for orders received before 1:00 p.m., with delivery scheduled for the next day or according to the carrier's standard deadlines. Orders received after 13:00 are shipped the next business day. For deliveries requiring specialized transport (GLS Fret, Morneau, Kingsway, etc.), we recommend that you contact us as soon as possible in order to effectively plan the shipment.
Make a concrete difference for the environment with our free recovery service reserved for our customers! Included in the eco-fees upon purchase, this service ensures responsible management of end-of-life cells and batteries.
Our services include:
· The distribution of certified recovery bins to match your needs
· Collection on request, as soon as your bins are full
· Transportation of hazardous materials in compliance with Transport Canada standards
· Safe recycling, in accordance with Recyc-Québec requirements
Ensure a 100% continuous power supply thanks to our energy autonomy solutions.
We offer a turnkey service, with installation by a certified electrician. In addition, several grants and financial assistance programs exist, including Hydro-Québec's GDP (Power Demand Management) program.
The majority of our products are covered by a warranty. We have put in place a clear policy to simplify warranty processing and limit the unnecessary transport of ineligible batteries.
Automotive applications : 36 months — 100% coverage (no pro rata)
Commercial, industrial and marine applications : 12 months — 100% coverage (without pro rata)
What our warranty doesn't cover:
· Overcharged battery
· Battery discharged (black eye — see explanations below)
· Sulphated battery (e.g. swollen)
· Physical damage (e.g. cracked case, damaged posts, punctured battery)
· Improper maintenance (for batteries with access caps)
· Battery beyond its warranty date
Important — read carefully
We use the visual indicator (the “eye”) to establish the initial condition of the battery before diagnosis. Here's how to interpret its appearance:
🟢 Green eye: The battery is sufficiently charged to be tested. If the warranty is still valid and the visual condition is in conformity, our driver will be able to collect it for evaluation.
⚫ Black eye: The battery is discharged. In this state, no diagnosis can be made. You must recharge it until the eye turns green before any warranty claims.
(Note: in 98% of cases, a battery whose eye reverts back to green is fully functional.)
⚪ White eye: indicates low electrolyte level, usually caused by overcharging.
Note: Our driver will NOT recover batteries with any of the defects listed above. Please check the condition of your battery before requesting a return or diagnosis.
Can’t find a battery?
Need a special configuration?
We'll take care of it.
Our technicians design and assemble custom battery packs to meet the most specific needs. Whether your battery is discontinued or your project requires a one-off solution, we're up for the challenge.
Your project is unique, and so should your battery. Let's discuss your needs and create a reliable, sustainable and perfectly tailored energy solution together.
Your projects come to life here!
Opening an account
Write to us at info@batteriesdixon.com. Our team will get back to you quickly.info@batteriesdixon.com. Notre équipe vous répondra rapidement.
Technical support
A technical problem? Call us at 514 890-1717. Our experts are ready to help.
Come and meet us
Drop by—or tell us what you need by email at info@batteriesdixon.com.
Business hours
Monday to Friday, 8 a.m. to 5 p.m.
To extend your battery’s life, it all starts with the right charging profile. Select AGM/gel for sealed lead-acid batteries and LiFePO₄ for lithium; a smart charger will then adjust current and phases (recovery, absorption, float) without overheating or overcharging. Avoid repeated deep discharges and schedule regular maintenance charging when the equipment sits idle: a few hours of float keeps capacity healthy. For storage, keep the battery in a dry, temperate place, disconnect parasitic loads, and perform a periodic top-up. Before putting it back into service, check status (voltage, clean and tight connections) and run a full charge with the proper profile. Charged and stored correctly, your battery delivers more runtime—and lasts longer.
A hybrid solar system combines the autonomy of off-grid with the flexibility of the utility grid: you self-consume during the day, charge the battery with any surplus, then automatically draw on storage at night. When loads are covered and the battery is full, excess energy can be exported to the grid (with anti-islanding that stops backfeed during outages for safety). In practice, it’s a flexible, reliable, and cost-effective approach: you prioritize your own consumption, store for later, and keep power during blackouts—a smarter way to use energy that adapts to your needs.
